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How To Stop Emails Going To Junk On Iphone

  • #1

What happened to 'Mark not Junk'? I can see 'Move to Junk' even when the message is already in Junk!

  • #2

There is no such option AFAIK

  • #6

What happened to 'Mark not Junk'? I can see 'Move to Junk' even when the message is already in Junk!

Methinks it is "Move to Inbox" so it gets flagged as 'Not Junk'. Not user friendly, though.

  • #7

I can only assume moving it to the inbox folder does that, but there is no specific option. I have no idea if moving it to inbox flags your mail provider to make it as not junk (like it does when you mark it as spam)

This doesn't seem to do it for me. I constantly have to move emails from a specific sender, and no matter what I do, they keep getting sent to junk.

  • #8

I lost it after iOS 13.

Here is what I had in iOS 12 (stock image):

C7C4C18B-D2A6-4F0D-9D32-5DEC01A3C876.png

Here is what I have as of now:

B3B84A06-C688-491A-949D-CE08BB1E5DA4.png

It says 'Move to junk' but I am in junk!

Moving to inbox isn't working; same genuine emails going to junk each time.

  • #11

If it says "move to junk" when it's already there, it could be that your junk folder is configured to the wrong folder.

  • #12

If it says "move to junk" when it's already there, it could be that your junk folder is configured to the wrong folder.

No, it's not that. It's clearly been changed in iOS 13.
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Is the "sender" already in your contacts?

That's irrelevant.

  • #15

It appears to be a bug in 13 (I'm on 13.3.1). I tried an experiment:

1) If you move an email to Junk by using "Move Message", and selecting Junk as the new mailbox, you'll get "Move to Junk" as the option for that email in the Junk folder.

2) If you select "Move to Junk", it will get "Mark as Not Junk" as the option instead of "Move to Junk."

Apparently the "Move Message" function needs to be modified to set some flag if the mailbox a message is being moved to is the Junk mailbox.

There may be other cases where this bug appears.

You're right! Clearly a bug then. I'll leave you to report to Apple ?

  • #17

Still an issue in iOS 14...
Emails in 'Junk' don't have the option to 'Mark as not junk'...

9BCB1064-451D-44B6-90B7-8D4C89F7CECF.png

How To Stop Emails Going To Junk On Iphone

Source: https://forums.macrumors.com/threads/where-is-mark-not-junk.2224399/

Posted by: chavarriacrove1962.blogspot.com

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